SMARTQ — Live Queue Intelligence & Wait Prediction

Queue Demand

Waiting riders in line

Active Staff

Desks operating online

Avg Service Time

6.8 min

Within SLA Standard

FastAPI Predicted Wait

~33 min

P10–P90: 28–41m

Citizen Ride Booking

Select a service category and pick the fastest center

GPS: Kothrud, Pune

Available Centers in Pune

Live AI Wait Times

Your Active Queue Pass

Pune Regional Transport (RTO)

EN ROUTE

Pass Code

A-42

Driving License

Ahead of You

riders in line

Estimated Turn

~18 min

Likely 15–22 min

Queue Progress 75%

Token Issued Serving Now Your Turn

Estimated call time: 10:15 AM

Live Fleet Operations

Desk Dispatch Hub

FastAPI Retrain Trigger

Operating Counters

Live Drift Correction

Physical Headcount Check

Auto-calibrated with ground truth

Desk Roster (Click "Call Next" to dispatch)

24h Hourly Wait Forecast (FastAPI)

Peak 12:00 PM

What-If Surge Planner

Test desk adjustments before peak rush

-16 min reduction

Simulated Active Desks 6 desks

Simulated Queue Length 18 riders

Simulated Outcome:

15 min 33 min

09:41

SMARTQ

SMARTQ Ride Queue Pass Portal

Pune

Select Service Category

Available Centers in Pune Live AI Wait

09:41 ADMIN DISPATCH 100%

Fleet Hub

Desk Dispatch

Queue

waiting

Desks

online

ML Wait

~33m

predicted

FastAPI Retrain Trigger

Operating Counters

Live Drift Correction

Headcount Check

Ground-truth check

Desk Roster (Click "Call Next") Live WebSockets

What-If Surge Planner Test desk adjustments

-16 min reduction

Simulated Desks 6 desks

Simulated Queue 18 riders

Simulated Outcome: 15 min

⚙️

Network & Server Setup

Multi-device Live Synchronization (Plan Sec. 7)

Backend Server Address

💡 For phone testing on same Wi-Fi, enter your laptop's local network IP (e.g. http://192.168.1.15:5000).

Active Mode: Multi-Device Live Sync

Real-Time WebSockets: Socket.IO v4.8

🏪

Register & Go Live With Your Shop

Instantly publishes to citizen app & admin desk with live AI wait prediction

Shop / Business Name *

Sector / Category *

Location / Landmark *

Active Counters Desks open

Current Waiting People in line

Avg Service Time Min / customer

Real-time Live Sync Enabled

Once registered, SMARTQ's Scikit-Learn GradientBoostingRegressor predicts accurate wait times, launches the Desk Hub, and broadcasts live tokens to all citizen phones on the network.